Settings
Choose who gets Teacup Quiz’s emails, turn the weekly report on or off, and find where every other setting lives.
#What’s on the Settings page
Open Settings in the app menu. It has one section of its own, Emails from Teacup Quiz, about the emails Teacup Quiz sends you. An Integrations section below points to the page where Klaviyo, Omnisend, Shopify Flow and AI shopping agents are set up, with an Open Integrations button.
These settings are about emails to you, the merchant. Emails shoppers leave in your quizzes are on the Emails page: see Collecting emails.
#Send to
Send to is the address that gets every email from Teacup Quiz: the weekly report and the usage emails. It starts empty, which means your store’s email, shown in the field’s grey placeholder and in “Leave it empty to use your store’s email (…).”
- Type another address to send them there instead, for example the person who runs your marketing.
- One address only. To reach several people, use a shared inbox or a group address.
- The same address gets Klaviyo’s Send a test event from the Integrations page.
An address that isn’t valid shows “That email address doesn’t look right.” and isn’t saved.
#Weekly report
Weekly report is on by default: “Every Monday: last week’s starts, completions and sales, by quiz.” It goes out on Mondays from 08:00 UTC and covers the Monday to Sunday before, compared with the week before that.
- It isn’t sent for a week when no shopper started a quiz in it or the week before.
- Turn the switch off and click Save to stop it.
What’s in it, line by line, is in the weekly report and other emails.
#Usage emails
Under the switch: “You also get an email when your quizzes near your plan’s monthly limit.” These come at 80% and 100% of your plan’s completed quizzes, when quizzes pause on Free, and when usage charges reach their cap on Starter or Growth. Each goes at most once a month.
#Saving
Save stays greyed out until you change something. Click it and you see “Saved”. Changes apply to the next email.
#Where everything else lives
| To change | Go to |
|---|---|
| Klaviyo, Omnisend, Shopify Flow, “Good for” on products, Teacup MCP | Integrations: see Klaviyo, Omnisend, Shopify Flow and Shopify Email and “Good for” and AI shopping agents |
| Your plan, usage, the free trial | Plans: see Plans and pricing |
| Questions, matching, results, the email step, design, your own CSS, languages | The quiz editor: open a quiz from Home. See the editor |
| Where the quiz shows on your store, button text, the popup | Your theme editor, through Put it on your store: see Putting the quiz on your store |
| Which quiz shows in blocks with no Quiz ID | Make main quiz in the quiz editor |
| A/B tests | A/B tests: see A/B tests |
| The bundle discount | The quiz editor’s Results step: see Bundle discount |
There’s no setting for deleting data: it’s removed on schedule and on request. See Privacy and your data.
Still need help?
Chat with us: you talk to a real person, not a bot. Or email us with your store’s address (your-store.myshopify.com).